Risk Management
We are in this together, that is why we provide consultative risk management services to all policyholders. Instead of telling you what you are doing wrong, we are here to consult and collaborate how we can improve your liability exposure.
Dedicated Expertise
You are assigned a dedicated Risk Manager who leverages over 30 years of personal expertise in hospitality and risk management, to proactively mitigate risks. Our approach involves fostering a consultative partnership with risk stakeholders. By concentrating on known high risk areas and analyzing historical claims data, we channel the organization’s efforts toward delivering exceptional service and innovative risk management strategies custom tailored to the hospitality and entertainment sector.
Nicholaos S. Galakis
Director of Loss Control
908-377-9852 or Nick@serenspecialty.com
Claims Expertise
Seren Hospitality Risk Retention Group, Inc. will provide a vigorous claims defense for all insureds, no matter the allegations made against them. Our priority is the protection of our insureds in their darkest times. We understand the majority of claims are made without merit and are prepared to defend and protect our insured’s reputation.
Strong Defense,
No Matter
The Allegations
Seren’s claims are managed in-house by a team of hospitality liability specialists with experience across the United States. Our insureds will have direct access to a claims management attorney that can discuss and advise every aspect of their claim. Seren utilizes local attorneys specializing in Hospitality general and Liquor liability claim defense. This allows us to provide a comprehensive and collaborative defense from beginning to end of litigation.
Chris Teter, Esq.
Director of Claims
727-551-4299 or Chris@serenspecialty.com
